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Common Questions

Do you offer custom orders?

YES! Whether its wedding florals or arrangements for your home. We can create almost any color, & style you may want. Whatever your style, we will work with you one on one to create the perfect arrangement for you. Feel free to send us inspiration pics!

What are the payment options?

  • All major credit cards are excepted!

  • Custom orders will be sent an invoice via email.

  • 50% deposit will be required on all custom orders over $500. 

How do I order?

If the item you're looking for is not listed on the website, or listed as out of stock please contact us! We can create a custom order for you!

PLEASE NOTE: Items listed on the website are ready to ship. Custom orders will take a minimum of ONE week for processing before they are ready to be shipped.

What is your return policy?

  • We do not accept returns on floral arrangements.

  • Exchanges can be made on any item (except wedding florals). Customer must pay for return shipping. 

  • Partial refund options can be discussed if item is completely damaged and if seller is at fault. Shipping damage claim can be filed if needed. PLEASE NOTE: Minor chips, cracks, or tears in flowers (that to not damage the integrity of the item as a whole) do not constitute refund or claim.

What are your turnaround times?

Turnaround times will vary depending on the size of your custom order. Please allow at least 1 week for small orders and up to one month for larger orders.

Do you deliver?

YES! We deliver all across Central Florida. Delivery & Setup for weddings can be discussed as well.

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